FAQ
Short answers, each with the page that carries the detail. Where an answer and the API reference disagree, the API reference is right.
Price and wallet
What does a scrape cost?
You pay per page delivered, in euros: a plain page EUR 0.00015, a page that needs a browser EUR 0.00075, a page that needs a residential proxy EUR 0.0015, and both EUR 0.00375. Scrapewise tries the cheapest method that works for the site, so you do not choose. The full list is on Wallet and billing and the same prices are on scrapewise.ai/pricing.
Is anything free?
A new account starts with 5 free requests and no card is needed. The free competitor price checker compares two product pages with no account at all.
Do I pay for a page that fails?
No. A page that fails to deliver is not charged, and the same address is not charged twice in one run. See Wallet and billing.
Is there a monthly fee or a limit on projects?
No. You pay from your wallet and your balance is the only limit. A balance does not expire.
What happens when the balance runs out?
A paid call answers 402. Top up and repeat. A match run that cannot start answers 402 too, with the amount that is missing. Nothing is charged for a call that stopped. See Errors.
What does a match run cost?
Before the run starts you see an estimate. The most the run can cost is held in your wallet, and what it does not use comes back. See Run a match.
Keys and access
Which key do I need?
A Read key when the code or assistant only looks. A Full key when it must create, run, change or delete. Both work with the API and with MCP. See API keys.
I lost my key. Can I see it again?
No. Scrapewise keeps only a scrambled copy. Press your name at the bottom of the portal menu, then API Keys, revoke the old key and make a new one. Revoking is immediate.
Can Claude or another assistant use Scrapewise?
Yes, through MCP (Model Context Protocol, the standard way an AI assistant calls outside tools) at https://mcp.scrapewise.ai/mcp. Start with Connect your assistant (MCP). The tools are on MCP tools. Read MCP safety before you give an assistant a Full key.
What are the rate limits?
Each account has a limit per second and a limit per day. Scrapewise sets the numbers and can change them, so they are not printed here. Every answer shows how many calls you have left in X-RateLimit-Remaining. Over the limit you get 429 with Retry-After: wait that many seconds and send the call again. See API basics.
Runs and data
How often can a scraper run?
Whenever you start it. For a schedule, pick Daily, Every N days, Weekly or Monthly on the group. There is no hourly schedule. See Schedules.
How long is my data kept?
Scraped data is kept for 90 days. You can also keep fewer runs, see Groups.
How do I get the data out?
Export to a file in the portal, read it over the API, let Scrapewise call your address when a day is complete, or let an assistant read it. See Exports and delivery.
Can you read a site that needs JavaScript or blocks bots?
Yes. Scrapewise tries the cheapest method that works first, including a real browser and a residential proxy, and you pay for what the site needed.
Matching and cleaning
Can you match my products to competitors' products?
Yes. Make a group, add the shops, draw the lines and press Run match. Start with Set up a match.
Can I compare prices in one currency or per unit?
Yes, with rules on the group. See Rules for all scrapers.
Can Scrapewise set it up for me?
Yes. With Managed data Scrapewise builds the scrapers, keeps them working and delivers the result to you.
Still stuck?
Every error answer carries a correlationId. Send it when you write to support: it is the fastest way to the exact call. The error shape is on Errors.
Last updated 28 October 2026